FAQs
Frequently asked, frequently answered.
How quickly can you respond to an emergency?
We are available 24/7. Depending on your location and current demand, our team typically arrives within 1-2 hours of your call.
Do you work with insurance companies?
We have extensive experience working with insurance providers and can help guide you through the claims process. We can help you understand what’s covered, what’s not, and how to ensure you are getting the most out of your policy.
How long does the restoration process usually take?
It varies greatly depending on the extent of damage. Minor water damage might be resolved in a few days, while significant fire restoration could take several weeks. We’ll provide a timeline estimate after our initial assessment.
Are your technicians certified?
Yes, all our technicians are certified by IICRC (Institute of Inspection Cleaning and Restoration Certification) and undergo regular training to stay current with industry best practices.
What precautions do you take to protect unaffected areas of my property?
We use containment barriers, air scrubbers, and protective coverings to isolate damaged areas and prevent cross-contamination during restoration.
Can you salvage personal items damaged by water or fire?
Often, yes. We use specialized cleaning techniques and equipment to restore many personal belongings. However, the success rate depends on the extent of damage and the item’s material.
Do you offer any guarantees on your work?
We stand behind our work with a satisfaction guarantee. If you’re unhappy with the results, we’ll make it right.
How can I prevent mold growth after water damage?
Quick action is vital. Remove standing water, use dehumidifiers, and ensure proper ventilation. Our team can provide more specific guidance based on your situation.
Call Our Ofice
951-526-4625
Email Us
Office Location
7949 Stromesa Ct San Diego, CA 92126
Office Hours
Mon – Sun: 24 Hours 24/7 Emergency Services
